Quick answer
Direct answer
Risk scores
| CVSS metric | What it means |
|---|---|
| Attack vector (AV:N) | Network: reachable remotely |
| Attack complexity (AC:H) | High complexity |
| Attack requirements (AT:P) | Attack requirements present |
| Privileges required (PR:H) | High privileges required |
| User interaction (UI:A) | Active user interaction |
| Confidentiality (VC:H) | High confidentiality impact |
| Integrity (VI:H) | High integrity impact |
| Availability (VA:H) | High availability impact |
CVSS:4.0/AV:N/AC:H/AT:P/PR:H/UI:A/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
About Zammad
CVE-2026-34724 affects Zammad, a product from Zammad. Before acting, confirm where Zammad runs in your estate, who owns it and whether it is reachable from the internet, because exposure decides real risk more than the score alone.
What the flaw is
In plain terms: Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically high-privilege administrative configuration). This vulnerability is fixed in 7.0.1.
The weakness class is Code Injection. Attacker input is executed as program code.
Based on its CVSS vector, the flaw can be reached over the network, needs some level of access, and relies on a user taking an action. Apply the vendor fix and confirm exposure on internet facing and business critical assets first.
Affected versions and timeline
| Field | Detail |
|---|---|
| Product | Zammad |
| Affected versions | Zammad 7.0.0 |
| Published | Apr 8, 2026 |
| Last modified | Jul 24, 2026 |
| Added to CISA KEV | Not listed |
| Assigning CNA | security-advisories@github.com |
How to detect it
- Inventory every instance of Zammad and record the running version against the affected range above.
- Check external attack surface scans for internet facing instances of the component.
- Review logs on affected systems for unusual requests, errors or new processes around the vulnerable function.
- Confirm with an authenticated vulnerability scan once your scanner has a check for this CVE.
How to fix it
- Apply the fixed version of Zammad named in the vendor advisory.
- If patching must wait, restrict network access to the affected service and put it behind authentication or a web application firewall rule.
- Rescan after the change to prove the exposure is gone, then close the ticket.
CTEM action plan
| CTEM stage | What to do for this CVE |
|---|---|
| Scope | Add every business service that depends on Zammad to the current CTEM cycle. |
| Discover | Find all instances, including shadow and cloud deployments, and record versions and exposure. |
| Prioritize | Rank using EPSS and CVSS together with asset exposure and business impact. |
| Validate | Confirm the flaw is reachable and exploitable in your environment and that compensating controls work. |
| Mobilize | Assign the fix to the asset owner with a due date matched to the priority, then verify closure. |
CWE References
- CWE-94: Code Injection More CVEs with this weakness
- CWE-1336 More CVEs with this weakness
Technical References
Frequently asked questions
Related CVEs
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